Terms & Conditions

Last Updated: 24 August 2026

These Terms & Conditions apply to the use of this website and the software development, application development, ERP, billing, API and related services provided by RAJ MULTI-SERVICE POINT.

1. Acceptance of Terms

By using this website or requesting our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or services.

2. Our Services

We may provide software and technology services including website development, web applications, mobile applications, Windows applications, billing software, POS systems, ERP solutions, APIs, webhooks, integrations and other customized software solutions.

3. Custom Software Development

Custom software is developed according to the requirements agreed between the customer and us. Features, functionality, technology, delivery time and charges may vary depending on the project requirements.

4. ERP & Billing Software

ERP, billing, POS, inventory and business management software may be customized according to the customer's business requirements and workflow.

Customers are responsible for verifying that the software configuration and business processes are suitable for their particular business requirements.

5. Customer Responsibilities

Customers are responsible for providing accurate requirements, information, data and other materials necessary for the development or operation of a service.

6. Software and Data

Customers are responsible for maintaining appropriate backups of their business data unless backup services are specifically included in the agreed service.

7. API & Webhook Usage

APIs and webhook services must only be used for authorized and legitimate purposes.

API keys, webhook tokens, passwords and other authentication credentials must be kept confidential by the customer.

Unauthorized access attempts, abuse, malicious activity or misuse of our systems may result in access being suspended or revoked.

8. Third-Party Services

Some software projects may use third-party services, hosting providers, APIs, payment systems, messaging services or other external platforms.

Availability and functionality of third-party services may be outside our control.

9. Intellectual Property

Ownership and usage rights for source code, designs, documentation and other project materials will depend on the agreement made for the particular project.

10. Payments & Charges

Development charges, software charges, maintenance charges, subscriptions or other fees will be based on the applicable quotation, agreement or service arrangement.

11. Service Availability

We aim to provide reliable services, but continuous or uninterrupted availability cannot be guaranteed for every website, application, API or hosted service.

12. Changes to Services

Software features, technologies, pricing and service offerings may be changed, improved or updated when necessary.

13. Business & Regulatory Requirements

Customers are responsible for verifying their accounting, taxation, GST, regulatory and other legal requirements.

Software provided for billing, ERP, inventory or other business purposes should be configured according to the applicable requirements of the customer's business.

14. Limitation of Liability

Software and services are provided according to the agreed requirements and scope of the project. Customers should maintain appropriate backups and operational safeguards for their business data and systems.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page.

16. Contact

If you have any questions regarding these Terms & Conditions or our services, please contact us through our Contact page.